Apprenticeship Office

Welcome to the Apprenticeship Office

The Department of Training and Workforce Development's Apprenticeship Office registers and administers training contracts and regulates the apprenticeship system in Western Australia, in accordance with Part 7 of the Vocational Education and Training Act 1996 (the Act) and the associated Regulations.

You can contact the Apprenticeship Office by:

Phone 13 19 54 (for callers outside Western Australia, please call 08 6551 5499); or

Email apprenticeshipoffice@dtwd.wa.gov.au

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Western Australian Apprenticeship Management System (WAAMS)

On 14 May 2018, the Department of Training and Workforce Development Apprenticeship Office will release a new online platform. The Western Australian Apprenticeship Management System (WAAMS) is a platform that will deliver significant benefits, including improved access to view and manage training contracts, and greater flexibility to manage your personal details and/or those of your organisation.

For most types of training contract changes, WAAMS will enable the digital submission of the requests (either individually or in bulk), replacing the current requirement to submit PDF forms by email, and resulting in much faster response times from the Department. In most cases, instant approvals to requests made in the client portal are possible. WAAMS will replace the current Training Record System (TRS) and as a consequence TRS will be decommissioned after WAAMS is released. On the day WAAMS is launched, all stakeholders currently using TRS will receive an email invitation to create a WAAMS client portal account.

 

 

Introducing WAAMS

 
Take a look at this short video for a preview of the WAAMS portal and an introduction to its key features.
 
Apprenticeship Office is producing a series of Instructional videos to support apprentices, employers, RTOs and AASNs in using WAAMS. 
 
 
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News and updates

The Apprenticeship Office provides news and updates to ensure that stakeholders have up to date information. You can subscribe to our news and updates by using our news subscription form.

View all our news and updates

Latest news

WAAMS set to launch on 14 May (20 April 2018)

New and updated forms, fact sheets and FAQs (14 February 2018)

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Forms and fact sheets relating to training contracts

A training contract is a legally binding agreement between the employer and the apprentice or trainee. In signing the training contract, both parties are bound by certain obligations expressed in the contract. The training contract sets out the terms of the apprenticeship or traineeship, which are agreed to by both the employer and the apprentice or trainee, such as:

  • the qualification the apprentice or trainee is working towards;
  • the nominal term of the apprenticeship or traineeship;
  •  the number of hours in training and employment provided each week; and
  • arrangements for on and off the job training.

Employer forms and fact sheets

Assignment (transfer) of a training contract to a new employer

A training contract entered into between an apprentice or trainee and an employer may be transferred (assigned) from one employer to another, provided that the current employer, the prospective employer and the apprentice or trainee agree. 

 

Suspension of a training contract due to an apprentice or trainee's serious misconduct

A training contract may be suspended by the employer due to alleged serious misconduct by the apprentice or trainee.

 
To give notice about a suspension due to an apprentice’s or trainee’s serious misconduct, please use the Notice of suspension by employer for serious misconduct form

(Also available here in Word version)

Termination of a training contract without apprentice or trainee consent

This fact sheet explains the process to be followed if an employer wishes to terminate a training contract and the apprentice or trainee does not consent to the termination. You may contact your nominated Australian Apprenticeship Support Network provider for advice and guidance.

Update of employer details in the training contract

If you wish to update employer details, such as address or contact information, it must be requested in writing.

To update employer details in the training contract, please use the Notice to update employer details form

 

Apprentice or trainee forms and fact sheets

Trade certificate replacement

A trade certificate is issued by the Western Australian Department of Training and Workforce Development when an individual has successfully completed a Class A or B qualification, either through an apprenticeship training contract or through the recognition of skills process conducted by a registered training provider.

A replacement trade certificate may be issued if the original is destroyed, lost or stolen. 

Update of personal details in the training contract

If an apprentice or trainee and/or their guardian (if applicable) wishes to update their personal details, such as name, address or contact information, it must be requested in writing.

To update personal details in the training contract, please use the Notice to update personal details form

(Also available here in Word version)

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Training contract forms and fact sheets

Assignment (transfer) of a training contract to a new employer

A training contract entered into between an apprentice or trainee and an employer may be transferred (assigned) from one employer to another, provided that the current employer, the prospective employer and the apprentice or trainee agree. 

(Also available here in Word version)

Automatic upgrade of superseded qualifications: FAQs

From 9 June 2017, Western Australia’s Training Records System will automatically upgrade a superseded qualification to its replacement qualification on a training contract following the expiration of the applicable transition period.

Cancellation of a training contract due to apprentice abandonment

A training contract may be cancelled if an employer is not able to train an apprentice adequately or the apprentice is not fulfilling their obligations under the contract, due to the apprentice abandoning their training contract.

Changes to training plans (as of February 2018)

Following extensive consultation with stakeholders and with their support, important changes have been made to the Vocational Education and Training (General) Regulations 2009 to clarify requirements for the development and signing of training plans, simplify timeframes and ensure that schools are central to and can support school-based apprenticeship and traineeship (SBAT) arrangements.

Completion of a training contract

The documents listed below explain the process registered training organisations are required to follow when completing a training contract.Following the expiry of the probation period, a training contract can be terminated when the apprentice or trainee consents to the termination. If you wish to request for a termination after the probation period please use the Notice to terminate a training contract form.

You can also:

Employer eligibility

Under a training contract, the employer and the apprentice/trainee must fulfil certain obligations to each other. This means that the employer and the apprentice/trainee cannot be the same person. Additionally, certain employment arrangements are not eligible for a training contract.

Extension of the probation period

An apprentice or trainee or an employer may apply to the Apprenticeship Office for approval to extend the probation period of a training contract, provided that both parties agree.

 

If you wish to request for an extension to the probation period, please use the Application to extend the probation period of a training contract form.
(Also available here in Word version)

Extension and completion of a training contract

A training contract may be extended if both the apprentice or trainee and the employer agree. Extension notices must be received by the Apprenticeship Office before the expiry date of the training contract.
 
 

(Also available here in Word version)

Out of contract apprentices or trainees

If a training contract is terminated or cancelled, the record of the training contract is administratively closed on the Apprenticeship Office’s system. This fact sheet explains the options available to an out of contract apprentice or trainee.

Recognition of prior learning and credit transfer

If an apprentice or trainee has prior learning and/or experience, this may be recognised. This fact sheet explains how RPL and credit transfer works, and how to go about seeking it. 

School-based apprenticeships and traineeships and changes to training plan requirements

Following extensive consultation with stakeholders and with their support, important changes have been made to the Vocational Education and Training (General) Regulations 2009 which require Registered Training Organisations (RTOs) to obtain school endorsement of SBAT training plans.

School-based apprenticeships and traineeships: Minimum hours per week

Following extensive stakeholder consultation, in January 2018 the Minister for Education and Training endorsed the setting of the minimum part time hours per week of paid work and supervised training for school-based apprenticeships and traineeships (SBATs).

Suspension of a training contract by parties

A training contract may be suspended for a period of time if both the apprentice or trainee and the employer agree. Prior approval from the Apprenticeship Office is required if the period of suspension exceeds a continuous period of 12 months.

If you wish to request a suspension, please use the Notice by parties to suspend a training contract form.
(Also available here in Word version)

Suspension of a training contract due to an apprentice’s or trainee’s serious misconduct 

A training contract may be suspended by the employer due to alleged serious misconduct by the apprentice or trainee.

 

If you wish to give notice about a suspension due to an apprentice’s or trainee’s serious misconduct, please use the Notice of suspension by employer for serious misconduct form.
(Also available here in Word version)

Termination of a training contract during probation period

During the probation period, either party of the training contract can terminate a training contract.

 

If you wish to request for a termination during the probation period, please use the Notification to terminate a training contract during probation period form.
(Also available here in Word version)

Termination of a training contract with apprentice consent

Following the expiry of the probation period, a training contract can be terminated when the apprentice or trainee consents to the termination.

 

If you wish to request for a termination after the probation period please use the Notice to terminate a training contract form.
(Also available here in Word version)

Termination of a training contract without apprentice consent

There is a process to be followed if an employer wishes to terminate a training contract and the apprentice or trainee does not consent to the termination. You may contact your nominated Australian Apprenticeship Support Network provider for advice and guidance.

The training plan

The training plan is used to monitor progress and record achieved competencies during the course of a training contract and must be negotiated and agreed to by the employer, the apprentice or trainee, and the registered training organisation. This fact sheet explains the requirements of a training plan and how it is used within a training contract.

 

Please note that the requirements of a ‘complying training plan’ are prescribed under Regulation 43 of the Vocational Education and Training (General) Regulations 2009 (WA).

National training plan template
A national training plan template has been developed by the Australian Apprenticeship Reform Working Group and can be used to assist training plan development. In Western Australia it is not mandatory for training providers to follow this template.

Training contract assessment and registration

The documents listed here describe the Apprenticeship Office’s process of assessing training contracts prior to making a decision as to whether to register a training contract.

Training contracts and holders of temporary work (skilled) visa (subclass 457)

This fact sheet outlines the Department of Training and Workforce Development's position regarding temporary work (skilled) visa (subclass 457) holders wanting to enter into a training contract in Western Australia.

Training contract obligations

A training contract is a legally binding agreement between employer and apprentice or trainee. In signing the contract, all parties are bound by certain obligations in the contract and legislation.

Trade skills recognition

Trade skills recognition is available to candidates seeking formal acknowledgement of their trade skills and knowledge through recognition of prior learning.

TSR applies to all Class A qualifications or Class B qualifications with training type of 'apprentice' or ‘trainee’ with the condition that the qualification can only be obtained by fulfilling the obligations of an apprentice under a training contract as stipulated on the Public Register of Prescribed Vocational Education and Training Qualifications.

 

A registered training organisation may submit a Trade skills recognition trade certificate application form to notify of an individual’s eligibility for a trade certificate.
(Also available here in Word version)

Update employer details in the training contract

If you wish to update employer details, such as address or contact information, please use the Notice to update employer details form.
(Also available here in Word version)

Update personal details in the training contract

If an apprentice or trainee and/or their guardian (if applicable) wishes to update their personal details, such as name, address or contact information,  please use the Notice to update personal details form.
(Also available here in Word version)

Variation to a training contract

During an apprenticeship or traineeship, it may be necessary to make a variation to the training contract. Changes that require a variation to be made include a change to the qualification or trade, the nominated training provider, or the employment type or arrangements.

(Also available here in Word version)

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Information for registered training organisations

Automatic upgrade of superseded qualifications: FAQs

From 9 June 2017, Western Australia’s Training Records System will automatically upgrade a superseded qualification to its replacement qualification on a training contract following the expiration of the applicable transition period.

Information for registered training organisations

Parties to a training contract must nominate a registered training organisation (RTO) to deliver training and assessment for the national qualification specified in the training contract. The following information may be useful to an RTO.

Completion of a training contract

Out of contract apprentices or trainees

If a training contract is terminated or cancelled, the record of the training contract is administratively closed on the Apprenticeship Office’s system. This fact sheet explains the options available to an out of contract apprentice or trainee.

Recognition of prior learning and credit transfer

If an apprentice or trainee has prior learning and/or experience, this may be recognised. This fact sheet explains how RPL and credit transfer works, and how to go about seeking it.

The training plan 

The training plan is used to monitor progress and record achieved competencies during the course of a training contract and must be negotiated and agreed to by the employer, the apprentice or trainee, and the registered training organisation. This fact sheet explains the requirements of a training plan and how it is used within a training contract. Please note that the requirements of a ‘complying training plan’ are prescribed under Regulation 43 of the Vocational Education and Training (General) Regulations 2009 (WA).

 

National training plan template

A national training plan template has been developed by the Australian Apprenticeship Reform Working Group and can be used to assist training plan development. In Western Australia it is not mandatory for training providers to follow this template.

Trade skills recognition 

Trade skills recognition is available to candidates seeking formal acknowledgement of their trade skills and knowledge through recognition of prior learning. The Trade skills recognition policy provides advice to training providers and individuals.

TSR applies to all Class A qualifications or Class B qualifications with training type of 'apprentice' or ‘trainee’ with the condition that the qualification can only be obtained by fulfilling the obligations of an apprentice under a training contract as stipulated on the Public Register of Prescribed Vocational Education and Training Qualifications.

 
To notify of an individual’s eligibility for a trade certificate, an RTO may submit a Trade skills recognition trade certificate application form.

(Also available here in Word version)

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Other publications

Appeals on a decision made by the Department

The documents listed here provide information on the process to appeal a decision made by the Department on a training contract.

 

Competency-based training 

Apprenticeships and traineeships are delivered in Western Australia under a competency-based training system. This fact sheet explains how competency-based training relates to the training contract.

Competency-based wage progression and institutional training

This fact sheet explains the relationship between minimum training and employment requirements for an apprentice or trainee and wage progression.

Customer service – Code of practice

This document outlines the Apprenticeship Office’s Customer service – Code of practice.

For more information, read our Customer service - Code of practice

Fact sheet: Casual workers and apprenticeships

Casual workers are not eligible to enter into a training contract for an apprenticeship or traineeship.

Roles and responsibilities

This document explains the key stages of a training contract and the role of the Australian Apprenticeship Support Network providers and the Apprenticeship Office.

Useful information and contacts

This document has been compiled to assist you in dealing with any queries you may have that are not handled by the Apprenticeship Office.

If you have a query that has not been covered by the information provided here, please call us on 13 19 54 or submit an enquiry.
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Submit an enquiry

Please select your role and the subject of your enquiry from the options provided.

Select your role
  • Employer
  • Apprentice/Trainee
  • Parent/Guardian
  • Training provider
  • AASN
  • Other
What is your enquiry about?
Finding or starting an apprentice/trainee

Australian Apprenticeship Support Network providers are contracted by the Australian Government to deliver support services which include providing advice and assistance to employers who want to attract and recruit apprentices. Visit their website to find out more.

Incentives and allowances

Australian Apprenticeship Support Network providers are contracted by the Australian Government to administer the Australian Apprenticeship incentives program. Visit their website to find a provider in your region. 

For information relating to Travel and accommodation allowances, please email TAA@dtwd.wa.gov.au.

Training contracts

Our forms and fact sheets will provide you with more information about training contracts. Take a look at the Employer forms and fact sheets section of our page.

Completion

The registered training organisation is responsible for negotiating a successful completion date between the RTO and parties to the training contract. Take a look at our Training contract forms and fact sheets to find out more.

Change of employer details

An employer can update the employer details on a training contract by completing and submitting to Apprenticeship Office, the Notice to update employer details form. This can be found in the Employer forms and fact sheets section of our web page.

Wages and conditions

You will need to contact:

  1. The Fair Work Ombudsman if you work under a Federal award; or
  2. Wageline if you work under a State award.
Other

Select this option if your enquiry does not relate to any of the subjects listed above.

Starting an apprenticeship/traineeship

Australian Apprenticeship Support Network providers are contracted by the Australian Government to deliver support services for apprentices and trainees. They can provide individualised screening, testing, streaming and matching services to help you select the apprenticeship, occupation or training pathway that is most suited to you. Visit their website to find a provider in your region.

Incentives and allowances

Australian Apprenticeship Support Network providers are contracted by the Australian Government to administer the Australian Apprenticeship incentives program. Visit their website to find a provider in your region. 

For information relating to Travel and accommodation allowances, please email TAA@dtwd.wa.gov.au.

Training contracts

Our Training contracts forms and fact sheets will provide you with more information relating to training contracts.

Completion

The registered training organisation is responsible for negotiating a successful completion date between the apprentice, RTO and parties to the training contract. Take a look at our Training contract forms and fact sheets to find out more.

Wages and conditions

You will need to contact:

  1. The Fair Work Ombudsman if you work under a Federal award; or
  2. Wageline if you work under a State award.
Other

Select this option if your enquiry does not relate to any of the subjects listed above.

Starting an apprenticeship/traineeship

Australian Apprenticeship Support Network providers are contracted by the Australian Government to deliver support services for apprentices and trainees. They can provide individualised screening, testing, streaming and matching services to help you select the apprenticeship, occupation or training pathway that is most suited to you. Visit their website to find a provider in your region.

Incentives and allowances

Australian Apprenticeship Support Network providers are contracted by the Australian Government to administer the Australian Apprenticeship incentives program. Visit their website to find a provider in your region. 

For information relating to Travel and accommodation allowances, please email TAA@dtwd.wa.gov.au.

Training contracts

Our Training contracts forms and fact sheets will provide you with more information relating to training contracts.

Completion

The registered training organisation is responsible for negotiating a successful completion date between the apprentice, RTO and parties to the training contract. Take a look at our Training contract forms and fact sheets to find out more.

Wages and conditions

You will need to contact:

  1. The Fair Work Ombudsman if you work under a Federal award; or
  2. Wageline if you work under a State award.
Other

Select this option if your enquiry does not relate to any of the subjects listed above.

Trade skills recognition

Trade skills recognition is available to candidates seeking formal acknowledgement of their trade skills. Take a look at the Information for registered training organisations section.

Allowances

For further information relating to Travel and accommodation allowances for registered training providers, please email taarto@dtwd.wa.gov.au.

Training plans

The training plan is used to monitor progress and record achieved competencies during the course of a training contract and must be negotiated and agreed to by the employer, apprentice or trainee and the registered training provider. Find out more about training plans in the Information for registered training organisations section.

Training contracts

Our range of Training contracts forms and fact sheets will provide you with more information relating to training contracts.

 Completion

The registered training organisation is responsible for negotiating a successful completion date between the apprentice, RTO and parties to the training contract. Take a look at our Training contract forms and fact sheets to find out more.

Other

Select this option if your enquiry does not relate to any of the subjects listed above.

Do you still need to ask a question?
YesNo

Apprenticeship Office enquiry form

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Feedback to the Apprenticeship Office

The Apprenticeship Office values your feedback and is committed to using this to improve our services and investigate any potential issues or concerns. If you have a compliment, complaint or suggestion, please contact us via our feedback form.

Alternatively, you may email us at apprenticeshipoffice.feedback@dtwd.wa.gov.au  

We aim to acknowledge your feedback within two business days and provide you with a response within 15 business days. If your feedback is in relation to a complex matter, it may take longer to resolve. In such cases, we will contact you and update you on how your feedback is progressing. 

The information provided in your feedback will not be used or disclosed to third parties without your prior consent, unless it is required by law. Please read our Privacy information for more details about how the Department manages information you provide.

You are not required to identify yourself or provide contact details in your feedback. However if you would like a response from us, please specify how you would like to be contacted.

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Apprenticeship Office feedback form

The Apprenticeship Office values your feedback and is committed to using this to improve our services and investigate any potential issues or concerns. If you have a compliment, complaint or suggestion, please provide it here. 

Providing your contact details is optional. Please note, if you choose not to provide your name and contact details we may be limited in the action we can take regarding your feedback.

Western Australian Apprenticeship Management System (WAAMS)

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Introducing WAAMS

The Western Australian Apprenticeship Management System (WAAMS) online client portal, launching 14 May 2018, will deliver significant benefits, including improved access to view and manage training contracts and greater flexibility to manage your personal details and/or those of your organisation. For most types of training contract changes, WAAMS will enable the digital submission of the requests (either individually or in bulk), replacing the current requirement to submit PDF forms by email, and resulting in much faster response times from the Department. In most cases, instant approvals to requests made in the client portal are possible.

 

A note about TRS
WAAMS will replace the current Training Record System (TRS) and as a consequence TRS will be decommissioned after WAAMS is released. On the day WAAMS is launched, all stakeholders currently using TRS will receive an email invitation to create a WAAMS client portal account.

 
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Instructional videos

The videos presented here have been produced by Apprenticeship Office to assist clients and stakeholders in using the new WAAMS portal.

If you have any queries, or require assistance, please contact us on 13 19 54 or via email to apprenticeshipoffice@dtwd.wa.gov.au.

Introducing WAAMS

This short video introduces the new Western Australian Apprenticeship Management System (WAAMS) portal. 

You'll see an overview of how WAAMS looks and works, and its key features. 

WAAMS introduction for organisation representatives (employers, AASNs, RTOs)

This video shows the WAAMS portal view when logged in as an organisation representative such as an employer, an AASN or a registered training provider. 

It explains the information presented on the home page, shows you the main menu items and options, and demonstrates how to view and edit organisation details.

It also shows how to view an organisation's contracts as well as notifications of recent events such as approved contract changes, completions, expiries and terminations to training contracts.  

WAAMS – Overview of training contract changes

This video provides an overview of the types of training contract changes that are available in WAAMS.

It shows the menus and navigation through the portal, and takes you through some example changes to demonstrate functionality of the portal. 

Produce or reject a training plan (for RTOs)

This video demonstrates how to produce or reject a training plan via the WAAMS online portal.

Upgrading a superseded qualification (for RTOs)

 
This video demonstrates the process of changing a superseded qualification to its replacement qualification on a training contract, via the WAAMS online portal.

WAAMS Notification of completion of the training contract (for RTOs)

This video demonstrates how to process a completion of the training contract, via the WAAMS online portal.

 

Exporting data from WAAMS to Excel

This video demonstrates how to export data out of the WAAMS online portal, into an Excel spreadsheet.

 

 

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Page last updated March 08, 2017