Student satisfaction survey

Student satisfaction survey

The Student Satisfaction Survey is used to measure the quality of service provided by Western Australia's TAFE colleges and to gain a better understanding of their customers and their needs. The latest (2016) survey shows 88.9% of students were satisfied with their course, up significantly from 87.8% in 2015. Students experience the highest levels of satisfaction with the quality of lecturers (88.4%), the reputation of their training provider (84.9%) and the facilities available at the training provider (84.8%).

The three most important factors when choosing where to study were the location of the training provider (30.2%), the flexible course options (11.5%), and the reputation of the training provider (10.6%).

TAFE courses are becoming more flexible with online learning. 71.5% of students reported that their course has an online component, up from 63.6% two years ago.

For more information on the student satisfaction rates, you can read the Student satisfaction survey 2016: WA State report. To request reports from previous years, please use our online enquiry form.

Page last updated May 09, 2017