Business closure times over Christmas and new year 2020

The 13 19 54 Apprenticeship Office Helpline will not be operational during this time. Please email your enquiries to and we will respond to your enquiry when we reopen in the new year.

  • Training contracts can continue to be lodged during the closure, and will be assessed from 4 January 2021.
  • Training contracts changes can still be submitted via the Western Australian Apprenticeship Management System
    (WAAMS) online client portal during the closure period. 
  • Emails or other training contract related requests received during the closure will be actioned from 4 January 2021.

We would like to wish all of our customers, colleagues and stakeholders a safe and happy festive season — we look forward to working with you again in 2021.


    Page last updated January 22, 2021