New Certificate IV in Leadership and Management at Muresk

Solidify your leadership skills and open the door to new career opportunities through a Certificate IV in Leadership and Management at Muresk Institute.

Registered training organisation One World Learning will be delivering this course at Muresk across three short blocks in August, October and December this year (see below for dates and details of the units of study). Students can enrol in one or more blocks, but will need to complete all three to obtain the full Certificate IV qualification.This comprehensive course gives individuals the tools to provide quality leadership, guidance and support to others, and the skills to organise and monitor the output of a team. Participants will gain key knowledge in applying solutions to a defined range of predictable and unpredictable problems, and analysing and evaluating information from a variety of sources.

Take the next step in your career and enrol today! To discuss this course in more detail contact the Muresk team on 1300 994 031 or send an email to You can also find out more about this course and other programs available at Muresk on their website at

Workshop dates and units

Enrol in part one: 7 – 9 August 
  • BSBLDR401 – Communicate effectively as a workplace leader
  • BSBLDR402 – Lead effective workplace relationships
  • BSBLDR403 – Lead team effectiveness
  • BSBLDR404 – Lead a diverse workforce
  • BSBWOR404 – Develop work priorities
Enrol in part two: 9 – 11 October
  • BSBMGT402 – Implement operational plan
  • BSBMGT403 – Implement continuous improvement
  • BSBSUS401 – Implement and monitor environmentally sustainable work practices
  • BSBRSK401 – Identify risk and apply risk management processes
Enrol in part three: 4 – 5 December
  • BSBCUS401 – Coordinate implementation of customer service strategies
  • BSBCUS402 – Address customer needs
  • BSBCUS403 – Implement customer service standards

Page last updated July 28, 2020